Nationwide State Trends – An Interactive Discussion
February 24, 2022
3:20 – 4:00 pm (PT)
Gain insight about nationwide trends in state activities from respected industry leaders Richard Jones, Guardian Life Insurance, and Crystal McElroy, MetLife, during this live, interactive presentation on Feb. 24. This moderated discussion is your opportunity to ask questions and get answers regarding challenges facing your dental plan. In preparation for this session, registrants will receive an advance recording featuring an overview of current legislative initiatives. Come prepared to discuss current issues facing your business.
Richard Jones
Vice President, State Affairs
Guardian Life Insurance
As vice president for state affairs, Richard manages a multi-state legislative and regulatory agenda primarily in support of Guardian’s Group Benefits business unit. Prior to joining Guardian, he held executive positions at GE Capital, Mastercard and several global public relations consultancies.
Richard is a board member of the National Association of Dental Plans, the Association of California Life & Health Insurance Companies, the Utah Life & Health Guaranty Association, and the California Association of Dental Plans, for which he also co-chairs the association’s Legislative and Regulatory Committee. He serves as chair of the National Association of Dental Plans’ Government Relations Workgroup and is a member of the Board of Trustees of the Wooster School in Danbury, CT.
Richard holds a master's degree in journalism and a bachelor's degree in communications, both from Ohio University.
Crystal McElroy
Vice President, Group Benefits Contracts and Compliance
MetLife
Crystal McElroy is the vice president over the Group Benefits contracts and compliance teams at Metropolitan Life Insurance Company in Irvine, CA. She currently oversees all contract, compliance and regulatory issues as it relates to MetLife’s Group Benefits products, which includes Dental, Vision, Accident & Health, Life, Disability, and Health Spending & Savings Account business. Crystal currently is the vice chair of the NADP Commission on Advocacy Policy and volunteers on the NADP Government Relations Workgroup. She also serves as the co- chair of the CADP Legislative and Regulatory Committee and is the Secretary/Treasurer on the CADP Board of Directors and a member of the NADP Board of Directors.
Prior to joining MetLife in October 2013, she served as a Senior Attorney with the California Department of Managed Health Care in the Office of Plan Licensing for seven years. She was responsible for reviewing dental plan and health plan licensing documents as it relates to plan benefits, disclosure documents, networks, and mergers and acquisitions. Crystal graduated from the University of California, Los Angeles, with a major in Biochemistry and a minor in Political Science in 2003 and obtained her Juris Doctor from the University of the Pacific, McGeorge School of Law in 2006.
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